Crisis Hotlines

  • Monroe County, Liberty Resources and Syracuse Behavioral Health
    • To assist individuals and families with accessing local treatment and support services.
    • Family Support Navigator: 1-855-778-1200
    • Peer Advocate for Individuals: 1-855-778-1300
  • HOPEline
    • New Yorkers struggling with an addiction, or whose loved ones are struggling, can find help and hope by calling the state's toll-free, 24-hour, 7-day-a-week.
    • Phone: 1-877-8-HOPENY (1-877-846-7369) or by texting HOPENY (Short Code 467369)
  • Substance Abuse and Mental Health Services Administration
    • 24-hour free and confidential treatment referral and information in English and Spanish.
    • Phone: 1-800-662-HELP (4357) / TTY: 1-800-487-4889 - National Hotline
  • Suicide Prevention Lifeline
    • 24-hour, toll-free, confidential suicide prevention hotline available to anyone in suicidal crisis or emotional distress. Your call is routed to the nearest crisis center in the national network of more than 150 crisis centers.
    • Phone: 1-800-273-TALK (8255) TTY: 1-800-799-4889
  • Veteran's Crisis Line
    • Connects veterans in crisis with qualified, caring Department of Veterans Affairs responders through a confidential, toll-free hotline, online chat, or text.
    • Phone: 1-800-273-TALK (8255) / TTY: 1-800-799-4889